Terms of service

Last Updated: [Insert Date]

Welcome to Hemalayas.
By accessing or using www.hemalayas.com and purchasing from us, you agree to these Terms and Conditions. Please read them carefully before using the Site.

1. General Use

You must be at least 18 years old to use this Site.
By using the Site, you confirm that you meet this requirement.

Products may show slight variations in color, texture, or appearance due to photography, lighting conditions, screen settings, or natural material characteristics.
Product availability, pricing, descriptions, and features may change at any time without notice.

2. Orders and Payments

All prices are listed in USD.
Payments are securely processed through Shopify Payments, PayPal, or other approved payment providers.

We do not store or have access to full credit card details.
Orders may be cancelled within 2 hours of purchase. After this time, processing may begin and cancellation may no longer be possible.

3. Shipping and Delivery

Order processing time is typically 1 to 3 business days.
United States delivery usually takes 3 to 7 business days depending on the carrier.

We are not responsible for delays caused by shipping carriers, incorrect addresses provided by the customer, or delivery interruptions outside our control.

4. Returns Refunds and Exchanges

To maintain product quality, returns are accepted under the following conditions.

Eligibility
Requests must be submitted within 7 days of delivery.
Items must be unused, unwashed, unaltered, and returned in original packaging with folds and tags intact.

Non Returnable Items
Sale or clearance items
Customized or altered products
Gift cards and accessories if applicable

Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrectly sent.

Refund Method
Approved refunds are issued to the original payment method within 5 to 10 business days after inspection.

5. Intellectual Property

All content on this Site including images, text, graphics, logos, and branding is the property of Hemalayas.
You may not copy, reproduce, distribute, or use any content without prior written permission.

6. Disclaimers

We strive for accuracy but do not guarantee that all product descriptions, prices, or availability details are error free.

Products are provided as is without warranties of any kind, express or implied.
We are not responsible for indirect or consequential damages including delays caused by third party services or shipping carriers.

7. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the purchased product.

We are not responsible for
Errors in product listings
Delays or service interruptions by third parties
Issues caused by payment processors, shipping providers, or hosting platforms
Unauthorized account access resulting from customer password security issues