Shipping policy

Last Updated: [Insert Date]

Thank you for shopping with Hemalayas.
This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order on www.hemalayas.com.

By placing an order, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.

During high volume periods such as sales or holidays, processing times may be slightly extended.

2. Shipping Destinations

We currently ship within the United States.
At this time, international shipping is not available unless otherwise stated.

3. Shipping Methods and Delivery Time

Standard shipping within the United States typically takes 3 to 7 business days after the order has been processed.

Delivery times are estimates and may vary depending on
Shipping carrier
Weather conditions
Peak shipping periods
Carrier operational delays

4. Shipping Carriers

Orders are shipped using trusted third party carriers such as USPS, UPS, or FedEx.
Carrier selection is based on destination and operational efficiency.

5. Shipping Costs

Shipping costs are calculated at checkout and displayed before order confirmation.
Any applicable shipping fees are the responsibility of the customer unless otherwise stated.

6. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates are provided by the shipping carrier and may take up to 24 hours to become active.

7. Incorrect Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

Hemalayas is not responsible for
Orders delayed due to incorrect or incomplete addresses
Packages delivered to the wrong address provided by the customer
Returned shipments caused by address errors

If a package is returned due to an incorrect address, reshipping costs may apply.

8. Lost or Delayed Shipments

Hemalayas is not responsible for delays caused by shipping carriers once the package has been handed over.

If your package appears lost or significantly delayed, please contact the carrier first using the provided tracking number.
If you need assistance, you may also contact us and we will do our best to help.

9. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.
Include clear photos of the package and the item so we can assess the issue and assist accordingly.